We process trade dispatch records with explicit consent and verified retention periods.
This document records the exact technical protocols, platform identifiers, and statutory rights governing communications with M&J Handyman Services LLC. We operate under Florida law with zero third-party data brokerage.
Statutory Effective Date and Jurisdictional Mandate Clause 01
This privacy policy and disclosure framework took effect on October 17, 2026. It establishes the binding data governance standards for every visitor accessing mjhandyman.net.
All practices recorded herein reflect active regulatory enforcement in the United States, the State of Florida, and applicable domestic and international consumer protection statutes. Material modifications are published directly to this ledger with an updated chronological verification timestamp.
Identity of the Controller and Physical Operation Clause 02
The data controller responsible for personal information collected through this website is Mjhandyman, trading as M&J Handyman Services LLC at mjhandyman.net.
| Legal Entity | M&J Handyman Services LLC |
|---|---|
| Corporate Registration | Florida Division of Corporations (Sunbiz), Active 2026 |
| Principal Office | 10324 SILVER POND LN, LEHIGH ACRES, FL 33936, LEHIGH ACRES, FL, United States |
| Direct Dispatch Phone | (609) 849-7793 |
| Official Privacy Desk | [email protected] |
| Executive Officers | Oscar Montes and his wife, Owners |
We maintain physical equipment storage and operational dispatch from Lehigh Acres, Florida. We maintain no satellite offices, no remote call centers, and no offshore handling facilities.
Inventory of Data Collected Across Digital Touchpoints Clause 03
M&J Handyman Services LLC limits data intake strictly to operational trade dispatch requirements, technical server security logs, and advertising attribution identifiers:
- Inquiry Form Submissions (fuju98d.php): When a prospective client submits an inquiry for plumbing repair or equipment hire, the server records the customer name, direct telephone number, email address, physical job site address, selected scope of work, technical specifications, job notes, and the explicit affirmative consent timestamp.
- Automated Transmission Metadata: Concurrently with each form submission, the system writes the visitor IP address, user-agent string, referring URL, the exact timestamp when the form interface rendered (
opened), and the moment the transmission reached our Florida server. - Support Chat Dialogue (bilo583.php): The dispatch chat interface stores the conversational message body, an assigned temporary device session token, and any voluntary contact details provided by the user.
- Technical Cookie and Preference Markers: The site records user cookie choices via the browser storage key
site_consent_v2. - Advertising Click Identifiers: Inbound advertising links dynamically convey search engine click identifiers, specifically Google Ads
gclid, Microsoft Advertisingmsclkid, and Meta Adsfbclid.
Explicit Negative Record: This website maintains no user registration, requires no login credentials, holds no customer passwords, and processes no financial credit card transactions. We do not sell goods through an automated shopping cart or collect payment data online.
Operational Purposes for Information Processing Clause 04
Collected records are processed exclusively for legitimate residential trade contracting objectives:
- Physical Trade Dispatch: Calculating transit distances from 10324 Silver Pond Lane, scheduling on-site diagnostic testing, and routing trailer deliveries.
- Written Estimates and Technical Inquiries: Reviewing pipe composition, plumbing leak parameters, and rental duration to generate accurate labor and equipment pricing ledgers.
- Real-Time Support Communications: Facilitating live chat responses concerning active water leaks or urgent trailer logistics.
- Infrastructure Security and Fraud Mitigation: Monitoring access logs to mitigate brute-force attacks, prevent submission spam, and maintain operational server integrity.
- Campaign Attribution: Verifying which search advertising channels and commercial terms yield legitimate Lehigh Acres service inquiries.
Statutory Legal Bases for Processing Activities Clause 05
We ground all data operations on established legal bases recognized under state and international privacy frameworks:
| Processing Activity | Applicable Data | Recognized Legal Basis |
|---|---|---|
| Work Order Formulation | Name, address, phone, email, repair notes | Contractual Necessity: Required to formulate a scope of work or deliver quoted trade services. |
| Live Support Chat | Chat message contents and device token | Legitimate Interests: Providing prompt mechanical triage to prospective homeowners. |
| Ad Measurement & Cookies | Click identifiers (gclid, msclkid, fbclid) |
Consent: Maintained strictly denied until affirmative opt-in via preference controls. |
| Server Access Security | IP addresses, user agents, error timestamps | Legitimate Interests: Protecting hosting infrastructure and mitigating malicious abuse. |
Advertising Platforms and Inbound Click Identifiers Clause 06
This site actively receives paid commercial traffic. We purchase advertising to present our residential leak repair and equipment rental solutions to property owners in Lehigh Acres and greater Lee County.
When a prospective client clicks an advertisement, the destination URL receives a specific click tracking identifier:
- Google Ads: Appends the query parameter
gclid(Google Click Identifier) to correlate ad impressions with dispatch submissions. - Microsoft Advertising: Appends the query parameter
msclkid(Microsoft Click Identifier) to track ad network performance across the Bing network. - Meta Ads: Appends the parameter
fbclid(Facebook Click Identifier) for traffic originating from Meta properties.
These identifiers are not cross-referenced with external data brokers. If the visitor has not granted affirmative consent, these parameters are not processed for ad personalization.
Google Consent Mode v2 Technical Implementation Clause 07
To uphold strict regulatory standards across Google Ads and associated measurement networks, this website enforces Consent Mode v2.
Prior to any visitor interaction, four core technical consent signals default to denied:
ad_storage: Defaults to denied. Restricts the creation or reading of advertising-related storage cookies.ad_user_data: Defaults to denied. Prohibits transmitting end-user personal data to Google for advertising measurement.ad_personalization: Defaults to denied. Prohibits utilizing user interaction data for remarketing or customized ad delivery.analytics_storage: Defaults to denied. Halts technical session analytics storage until consent is granted.
These signals are elevated to granted only when the visitor explicitly selects "Allow Storage" in our consent interface. If the visitor clicks "Deny Storage" or revokes permissions through our preference controls, all four parameters are immediately reset to denied.
Third-Party Data Processors and Service Integrations Clause 08
M&J Handyman Services LLC shares information strictly with third-party infrastructure processors essential to our web hosting and advertising compliance:
- Google LLC / Google Ireland Ltd: Operates Google Ads measurement and receives Consent Mode v2 status updates.
- Microsoft Ireland Operations Ltd: Operates Microsoft Advertising networks. Visitors may inspect data collection standards in the Microsoft privacy statement at privacy.microsoft.com.
- Meta Platforms Ireland Ltd / Meta Platforms Inc: Receives event attribution when Meta campaigns run, subject to strict Housing category targeting limits.
- Web Hosting Infrastructure: Secure enterprise hosting provider delivering server instances, persistent SQLite storage for work orders, and SSL/TLS certificate enforcement.
- Direct Mail Routing Service: Transmits notification emails containing prospective inquiry forms directly to Oscar Montes at [email protected].
Cross-Border Data Transfers and Safeguards Clause 09
M&J Handyman Services LLC operates exclusively within Florida, United States. Server infrastructure is physically located inside North American data centers.
If an inquiry originates outside the United States (for example, from a property owner traveling internationally who reaches our site from Europe), data is transmitted directly to our Florida facility. Such international transfers are executed pursuant to Standard Contractual Clauses (SCCs) and international privacy frameworks adopted by our technology vendors, ensuring adequate levels of data protection equivalent to international requirements.
Published Data Retention Schedule Clause 10
We maintain definite, non-negotiable retention schedules for every category of information. We reject indefinite data warehousing:
| Information Category | Storage Location | Mandatory Retention Limit |
|---|---|---|
| Inquiry Form Work Orders & Emails | Secure SQL database & encrypted mail spool | 24 months from dispatch closure |
| Support Chat Transcripts | Internal server storage & client token cache | 12 months from last interaction |
| Server Access & Security Logs | Host log partition | 90 days from capture date |
Consent Preferences (site_consent_v2) |
Visitor local storage | 12 months before re-prompting |
| Data Subject Access Requests (DSAR) | Administrative compliance ledger | Answered within 14 days; logs kept 24 months |
Technical and Organizational Data Protection Measures Clause 11
M&J Handyman Services LLC enforces comprehensive technical safeguards to protect client communications:
- Cryptographic In-Transit Security: Full TLS 1.3 encryption across all HTTP endpoints with automated HSTS header enforcement.
- Endpoint Hardening: Hidden honeypot inputs (
officeandurl) and time-delta verification (opened) to eliminate bot intrusions without compromising consumer privacy. - Access Isolation: Dispatch data is restricted exclusively to Oscar Montes and authorized administrative personnel. No shared third-party account credentials exist.
- Database Sanitization: Strict parameterization across all backend queries in fuju98d.php to prevent SQL injection and data leakage.
European and International Rights Under GDPR Clause 12
For individuals accessing this website from the European Economic Area, United Kingdom, or Switzerland, the provisions of the General Data Protection Regulation (GDPR) apply. You retain the following statutory entitlements:
- Right of Access: You may request confirmation of whether we hold personal records regarding your property inquiries and receive a portable copy.
- Right to Rectification: You may require us to correct inaccurate telephone numbers, street addresses, or trade specifications.
- Right to Erasure: You may demand the prompt deletion of your customer record, subject only to Florida statutory accounting requirements.
- Right to Restriction: You may limit our processing of your dispatch files during an active dispute.
- Right to Data Portability: You may request your submitted specifications in a structured, machine-readable format.
- Right to Object: You may object at any time to processing based upon our legitimate interests.
- Right to Withdraw Consent: You may withdraw your cookie consent at any moment via the preference controls in the footer.
United States State Privacy Laws and California CCPA Rights Clause 13
Residents of California (under the California Consumer Privacy Act, as amended by the CPRA, CCPA), Florida, Virginia, Colorado, Connecticut, Texas, and other states maintaining comprehensive consumer data privacy statutes hold specific individual rights:
- Right to Know and Access: The right to request the specific pieces and categories of personal information collected over the preceding 12 months.
- Right to Delete: The right to request the destruction of personal records collected directly from you.
- Right to Correct: The right to correct inaccurate personal data maintained in our dispatch logs.
- Right to Opt-Out of Sale or Sharing: M&J Handyman Services LLC does not sell personal data for monetary consideration, nor do we share information with cross-context behavioral advertisers outside our disclosed advertising vendor setup.
- Right to Non-Discrimination: We will never alter our plumbing repair rates ($156–$832), equipment rental terms ($310–$930), or dispatch priorities because an individual exercises statutory rights under CCPA or state law.
Recognition of Global Privacy Control (GPC) Signals Clause 14
This website natively recognizes and respects the Global Privacy Control (GPC) browser signal.
When your browser transmits the Sec-GPC: 1 header, our scripts automatically treat that directive as an affirmative opt-out of ad tracking and non-essential cookies. In such instances, Google Consent Mode v2 parameters remain locked in the denied state, and third-party advertising cookies are blocked without requiring manual banner interaction.
Protection of Children's Privacy and Age Limitations Clause 15
M&J Handyman Services LLC provides physical residential trade services and commercial machinery rentals intended exclusively for adult property owners, tenants, and licensed contractors.
This website is not directed toward children under the age of 16. We do not knowingly collect, request, or retain personal data from minors under 16 years of age. In the event we discover that an individual under 16 has submitted personal details through fuju98d.php, that record is excised from our active storage immediately.
Regulatory Oversight and Consumer Complaint Channels Clause 16
If you believe M&J Handyman Services LLC has failed to satisfy statutory privacy obligations, you hold the legal right to submit a formal complaint to state or international authorities:
- State of Florida: Office of the Attorney General, State of Florida, The Capitol PL-01, Tallahassee, FL 32399-1050; or the Florida Department of Agriculture and Consumer Services (FDACS).
- State of California: The California Privacy Protection Agency (CPPA) or the Office of the California Attorney General.
- European Union / UK: The competent Data Protection Authority in your member state of residence, workplace, or place of the alleged infringement.
Data Subject Access Request (DSAR) Procedure Clause 17
To exercise your statutory entitlements regarding data access, deletion, correction, or portability, submit a formal Data Subject Access Request directly to our compliance desk:
Policy Revision Notification and Version Tracking Clause 18
M&J Handyman Services LLC periodically reviews this disclosure stack to ensure continuous alignment with platform advertising policies (Google Ads, Microsoft Advertising, Meta Housing rules) and legislative changes.
When material amendments are made, the revised terms are posted directly to this page with an adjusted verification date. We encourage regular inspection of this document when booking trade services or renting machinery.
Direct Human Contact and Compliance Verification Clause 19
Every privacy communication reaches an owner of the business directly without automated ticketing walls or outsourced gatekeepers:
Digital Accessibility Statement & WCAG 2.1 Conformance Accessibility
M&J Handyman Services LLC is committed to ensuring digital accessibility for people of all abilities. We apply the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our baseline technical standard across all pages on mjhandyman.net.
Specific Accessible Implementations
- Contrast Ratio: Text elements maintain contrast ratios exceeding 4.5:1 against the deep petrol ground (
#15403F) and secondary ledger backgrounds. - Keyboard Navigation: All interactive elements, including disclosure blocks, navigation menus, and form controls, are operable via standard keyboard tabbing with distinct focus indicators.
- Semantic Markup: Pages employ standard landmark elements (
<header>,<main>,<footer>), structured heading hierarchies, and descriptive ARIA attributes. - Screen Reader Compatibility: Non-decorative photographs include descriptive text alternatives documenting real physical work. Form fields include explicit programmatically associated labels.
- Motion Preferences: The stylesheet honours
prefers-reduced-motion: reduce, disabling animations and transitions for users prone to vestibular discomfort.
If you encounter an accessibility barrier or require assistance with any ledger on this site, contact our trade dispatch directly by phone at (609) 849-7793 or email [email protected]. We will provide the information through an accessible alternative format within two business days.
M&J Handyman Services LLC
Florida Division of Corporations Sunbiz Registration Active • 10324 Silver Pond Ln, Lehigh Acres, FL 33936